About Water Ionizer Authority's Store
Every purchase made through Water Ionizer Authority supports our continued research. We spend countless hours testing, comparing, adjusting and using water ionizers in our efforts to maintain the most comprehensive source of independent and unbiased infomation about water ionizers available on the internet today.
Our loyalty lies with you, the consumer - not any one company or brand name. While may have our personal preferences based on our own daily use and lifestyles, when working one-on-one with customers reserve recommendations on "the best water ionizer" until we understand your individual needs.
We believe in the benefits of alkaline ionized water. Our goal is to help consumers make informed decisions based on accurate information - not "promotional spin" or fear-based tactics. In our research we have yet to find a water ionizer that cannot produce the 9.5 alkaline ionized water that is recommended for drinking and that most companies we represent work diligently to maintain customer satisfaction.
Water Ionizer Authority customers will tell you that we are unlike many online sales sites - our customers are OUR customers. As a Water Ionizer Authority customer you will never be referred to a parent company for customer service or support. You'll find us available for support with installation, operation, troubleshooting - both when your product first arrives and for as long as you own your water ionizer. This is one of the ways we stay on top of any issues or problems with the prdoucts we sell - and how we know which of the parent companies offer the best service after the sale.
Should there ever be an issue that we are unable to help you resolve, we will contact the best technical support person with that company on your behalf, provide the necessary information and make arrangements for them to work towards resolving your issue. We have a solid working relationship with the companies that we represent and do our best to work as true "partners" with them to ensure the long-term satisfaction of the customers that we share.
Pricing & Availability
Water Ionizer Authority strictly adheres to the pricing guidelines set forth in our dealer/distributor agreements with each of the companies we represent. We do our best to update the store pages so that current product availability and any sale pricing is listed. While we don't "discount down" our prices, when allowed we DO "value up" by including additional items with water ionizer purchases. The "Bonus Packs" found in our store pages were created to offer consumers additional value for their investment.
Our ability to provide reliable long-term service and support to our customers is dependent upon our status as an active dealer in good standing with each of the companies we represent. By adhering to the pricing and "bonus" guidelines set forth in our dealer agreements with the companies we represent we are protecting our "dealer in good standing" status - which means you will be able to rely on us for continued service and support for as long as you need us.
Should you find a product that we carry at a lower price or with a better value-added package, please contact us. Whenever possible we will match that price or value-added package.
You'll find our website full of information and resources - however if you need assistance choosing the right product for your own needs, don't hesitate to contact us. We're available by phone Monday - Friday from 8:30am to 5:30pm EST and almost always by e-mail. We'll do our best to answer your questions and help you decide which product is best for you.
Thank you for visiting Water Ionizer Authority. We hope that you will support our work here by purchasing through us.
Water Ionizer Authority