I *love* the H2Go. Easy to use, portable, affordable – even comes with pH testing drops so you can see what a difference it makes in the water for yourself. It’s my best seller and H2Go customers are my best source of new H2Go customers – once someone sees how it works (and how well it works), they want one too.
As easy as it is to use, there are some things you should know about using, maintaining and storing your H2Go. This post was inspired by customer calls and e-mails about the product. If you’re considering an H2Go for yourself, the information here will help get you going and answer the most common questions about using the product.
Let’s start with what’s in the box - Your H2Go arrives full assembled. Once you open the pitcher you’ll find instructions, pH testing drops and a pH color chart inside. The H2Go itself consists of 5 basic parts:
Clear blue cap/reservoir
No-Spill cap with flip-up pour spout
Screw top/filter holder
Right off the bat, the top can be tough to remove the first time. This is the clear plastic cap that is used as the reservoir when filtering. It can be a little tough to remove the first time, after that it pops right off.
The cap doesn’t screw on/off, it simply (or not so simply for some first-time users) pops off. If yours has a stubborn cap you can pry the flat end of a screwdriver or butter knife between the cap and the pitcher and carefully “pop” the cap loose. Ladies, getting your fingernails under there works just as well – if it’s stubborn at one point, turn the pitcher and try to pop it up from another point – it *will* come off.
After removing a stubborn cap the first time it will “snap” back on and off easily. The only time I’ve ever had challenges removing the cap has been the firs time.
The instructions that come with your H2Go explain how to prepare the filter for first use. The directions recommend soaking the filter for 5 minutes – I prefer a 10 to 15 minute soak.
You can remove the filter from the housing by pushing up on the filter as shown. Once you’ve removed it, place it in a container, cover it with water, shake or “swoosh” it a bit to help the water start penetrating the filter media then go about your other business for 10 to 15 minutes. Take a few seconds to rinse out the pitcher itself with water.
When you return to your soaking filter you’ll want to gently shake or “swoosh” it in the water again.
Remove the filter from the container.
I recommend running water through each end of the filter for a few seconds and shaking – just a few seconds through the top, then shake the filter, then a few seconds through the bottom, then shake again.
Slide the filter back down into the pitcher top and you’re ready to go.
You’ll want to filter 1 to 3 batches of water to flush out the smaller particles. The H2Go filters quickly so this won’t take long. You may notice the first batch or two is cloudy. Anyone who has used a carbon water filter knows that the first water that comes through the filter flushes out the tiny loose particles. If you own a water ionizer, chances are you noticed that the water ran gray or cloudy for the first few minutes as the filters went through the initial flush. This is normal for the H2Go and the water filters clear after 1 to 3 initial flushes.
This last step is not necessary but I recommend it because it’s such an impressive display – Test your H2Go water.
First, filter a pitcher of water through your H2Go.
Next, collect a sample of water from your tap in a small clear glass. I recommend testing only about a tablespoon of water to get a more noticeable color to read using fewer pH testing drops.
Add 2 to 4 pH testing drops to the water, swish the solution around, take note of the color change after adding the testing drops and set it aside.
Now pour a small amount of water from your H2Go pitcher into a small clear glass.
Add 2 to 4 pH testing drops to the water, swish the solution around and compare the pH level of your tap water to the pH level of the water produced by your H2Go.
I haven’t had a customer yet who wasn’t impressed by the results.
Remove the clear blue plastic top.
Remove the cap.
Place the clear blue plastic top inside the top of the filter.
Fill the top.
Watch the water filter through – usually in less than 60 seconds.
If you find that water is not flowing through quickly, this is because the elements inside the filter can clump and make it difficult for water to pass through. This easy to resolve. You should be rinsing your pitcher before each use – while you’re rinsing the pitcher, hold the filter under the tap for a few seconds to re-moisten the filter media. Before putting the filter/top back on the pitcher, shake it a bit to break up any clumping.
There are a couple of “no no’s” when it comes to caring for your H2Go
NEVER run your H2Go through the dishwasher.
NEVER use harsh detergents to clean your H2Go.
NEVER use an abrasive pad to clean your H2Go.
While the H2Go pitcher is BPA free, extreme heat can cause the pitcher materials to break down and may create toxins which can leach into the water. Use warm, soapy water and a cloth or the soft side of a sponge to clean your H2Go. Regular dishwashing liquid on the sponge or cloth is fine. Be sure to rinse the pitcher well to remove any soap residue.
I recommend rinsing your H2Go pitcher before each use and if you are storing it properly you only need to wash it once a week or so. More often if you begin noticing mineral build-up in the pitcher.
When not in use you should store your H2Go in the refrigerator. If you won’t be using your H2Go for several days or weeks you can pop the filter out, drop it in a Ziploc bag and store just the filter in the refrigerator to save space.
You can use the H2Go as you like but I have found this method the easiest and most convenient.
Filter a pitcher of water.
Pour it into a glass or bottle that is safe for storing water (BPA free).
Filter another pitcher of water.
Place the pitcher in the fridge.
Now you’ve got water to drink AND another batch ready and waiting when you’re ready for it. When you pour the batch that has been stored in the fridge, filter another batch and put it back in the fridge so it’s ready the next time you are.
The H2Go will work with almost any tap water. The H2Go will NOT work with water that has been purified by reverse osmosis or distillation. These purification methods remove the minerals necessary for ionization. While some bottled waters may work, most do not contain enough minerals or have enough minerals added back in to allow the H2Go to work its magic.
If you have questions about the H2Go, feel free to contact me! This is one of my favorite products and I haven’t found another portable option that offers the same ionization AND filtration that you get with the H2Go.
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